All players who meet the following criteria are included in the cashback offer:
- An active gaming account
- Losses in the last week (from Wednesday at 00:00 to Tuesday at 23:59)
- Opted to receive personalized offers in yout account settings.
- Made at least one approved deposit after registering the gaming account
- Players who have lost over €2,000 in the last 90 days will not receive Reward or similar offers. We chose this level of Reward because it supports X3000's long-term goal of promoting responsible gaming.